MANAGEMENT INFORMATION SYSTEMS: CLASSIC MODELS AND NEW APPROACHES

Classical Management Functions

• Planning -devising plans for the organization and setting goals to achieve the plan.
• Organizing - deciding how to use the organization's resources
• Staffing - hiring and training workers
• Directing - guiding employees to perform their work in a way that support to organization's goals
• Controlling - monitoring the organization's progress toward reaching its goals

Strategic Level

• Managers at this level are often called executives
• Focus - long-range view of the firm
• Primary function - planning

Tactical level

• Managers at this level are often called middle managers
• Focus - carrying out the visions of top-level managers
• Primary functions - organizing and staffing

Operational Level

• Managers at this level are often called supervisors
• Focus - meeting that day's objectives
• Primary functions - directing and controlling

Management Information System

• A set of formal business system designed to provide information for an organization

1. - Integrates the five management functions

• MIS manager runs the MIS department

1. - Also called Chief Information Officer
2. - Must be comfortable with computer technology and the organization's business

The New Management Model

• The traditional model has changed over the years

1. - Largely due to advances in technology
2. - Also due to changes in the global business environment

• Features of the new model

1. - A flattened pyramid
2. - The impact of groupwave
3. - Team work

A Flattened Pyramid

• Networks connect people to data and other people

1. - Make information more readily available
2. - Allow managers to supervise more people
3. - Allow decision-making authority to be spread throughout the organization

The Impact of Groupware

• Groupware permits information to be assembled in central database

1. - Employees in the different department or different offices can share information directly

• Impact managers in different ways

The Impact on Managers

• The way information is shared

1. - People acquire power in an organization by knowing things others do not
2. - Groupware reduces this imbalance
   

• Changes in managerial authority

1. - with information more readily available, decisions are more prone to being second guessed